Frequently Asked Questions
Main Product
What's your main product ?
Our main products are T shirts, Hoodies , Polo Shirts, Socks, Sweatshirt, Men's Formal Shirt, Denim Pants, Jogger Pant, Women's legging, Tank Top, Kids Romper, etc with OEM & ODM facility.
Manufacturing
Why You Choose Our Factory ?
We have 10 years of experience in manufacturing and Exporting Wholesale customizing Clothing all over the world and also we have developed a good customer based relationship with some of the renowned buyers all over the world where trust and quality is the key of our success.
Buying Agent
Why You Choose us as your Buying Agent ?
We have more than 10 years of experience in manufacturing all types of knitwear and woven garments, we worked with more than 50 associate factories where buyer can produce there garment orders with certain requierment like "Green Factories" ,Compliance issues , and other stuffs. and also for the big volume order which is beyond our capacity then for that case for the best price rate and quality product we can collaborate the order from the best associate factories where both our quality team and buyer nominated 3rd party quality assurance team can supervise the order and do on time shipment .
How to Order
How you can order small quantity and Bulk quanity
we are the manufacturers of all wholesaler and retail Chain stores. we have always some ready stocks which displayed at our website .For small quantity you can buy directly from our site , For bulk quantity ,please send us your style pack ,we will send the quote as per the specification ,then after approve the quote ,we will go for the sample proceeding as per buyer requirement and send by DHL or Currier within 72 hrs. after aprrove the sample we will issue the PI letter for the bulk order ,after confirmed the order we will supervise the order and keep every time updates and delivery the shipment on time , If buyer needed any shipment sample or pre production sample we also provide that during the production time .
Private Label
Do you do print , Embroidery & private labeling
Yes we do all types of printing , Embroidery and private labeling as per buyer requirement .
SHIPPING
What Shipping Methods Are Available?
we do work with with shipping terms like FOB , CIF and EX-Work
Do You Ship Internationally?
we Export more than 20 countries all over the world . and collaborating with more than 30 to 50 international shipping agent such as Maersk line , Khune+Nagel ,Evergreen Line ,Hapag-Lloyd and many more
How Long Will It Take To get the goods to my country
we use Our biggest international sea port for vessel shipment . From Chittagong port to any port in the world can take upto 11 - 35 days depends on the booking time and route selected by shipping line .
we do Air shipment as well , it can take 4-5 working days from Dhaka International airport to any airport all over the world .
Do you ship small quanity
Yes we do small quantity like 100 to 1000 pcs via DHL , TNT ,FEDEX with door to door shipment
PAYMENT
What Payment Methods Are Accepted?
For small quantity you can pay through our site ,its SSL certified and also we accept western UNION , RIA or Money Gram , world Remit , Transferwise ETC
But for Bulk quantity like less than 30000 - 40000 pcs we accept bank wire transfer through PI /Commercial invoice .if order quantity like more than 50000 pcs than we can accept 100 % Irrovocable L/C at sight.
Order & Changes
How do I change my order ?
After pre- production sample approve you can change the style and other small acce
Do I need an account to place an order?
For small quantity you can create an account with us at our site and place the order directly , after confirm order within 12 hrs our representative will confirm your order and dispatch in 24 hrs and email you the tracking number .
How can i place a big order
For Bulk quanity order we have a bargain price quote which also mention at the site , but price can be vary depends upon yarn price . for Placing an order please send us your details query at our email : info@1and9apparel.com , we will proceed shortly your query in next 6 -12 hrs .
How Can I Return a Product?
we also accept 14 days return policy .